Jelena Djordjevic

What comes to mind when you hear BPO, Business Process Outsourcing, or Bad Practice Only? Negative stereotypes often tail BPO outsourcing companies, and we’re aware of that. They’re sometimes thought of as businesses that will lead a company to lose its credibility and effectiveness. It’s also common to hear that…

Words that “the definition of insanity is doing the same thing over and over again and expecting a different result” are credited to the genius Albert Einstein. Even though there isn’t proof that he actually said that, the quote still stands. There’s no success with outsourcing your work through an…