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Outsourcing

Outsourcing Trends for 2021

Outsourcing was initially accepted as a business tactic in the late 1980s and came to be an essential component of business development during the 1990s. Outsourcing represents a widespread business practice of hiring a third-party team or company to perform services traditionally executed in-house. Companies usually undertake this practice as…
Tatjana Zotovic
December 14, 2020
Outsourcing

How is Outsourcing Evolving?

Outsourcing is evolving while always staying a hot topic. Although there are some doubts, concerns, and diverse opinions on the pros and cons of outsourcing, its influence, and popularity are undeniable. Considered a business practice that primarily lowers costs and helps organizations scale more successfully, outsourcing established its dominance in…
Tatjana Zotovic
December 7, 2020
Customer Care

8 Reasons to Outsource Customer Service

Customer service involves taking good care of interactions between consumers and representatives. The majority of companies these days recognize the value of outstanding customer service. They are aware that customers often need support throughout the entire process of purchasing a product or service, so they often choose to outsource customer…
Tatjana Zotovic
November 30, 2020
Outsourcing

Outsourcing – Risks and Challenges

Outsourcing can produce immense advantages for your business, but it also implies several risks and difficulties. Negotiating and managing outsourcing partnerships is often more complicated than it may seem. When looking into your business options, it is paramount to consider all benefits and drawbacks of outsourcing carefully. A thorough examination…
Tatjana Zotovic
November 23, 2020
Customer Care

In-House VS Outsourcing

In-House VS Outsourcing The most simple definition of eCommerce says that it refers to the purchasing and selling of products or services through the internet. The fulfillment of these actions includes the transfer of finances and data. eCommerce makes products more accessible. It represents a straightforward sales process, beneficial for…
Tatjana Zotovic
November 16, 2020
Customer Care

AI Support or Human Support: A Head-to-head Comparison

Providing superior customer experience is paramount for every e-commerce business. Electronic commerce nowadays represents a prominent business model that enables individuals and companies to purchase online. Jump starting an e-commerce business begins with choosing an adequate platform, and the next steps include the installment of a payment system, the usage…
Tatjana Zotovic
November 9, 2020
Team Culture

Turning A Negative Into A Positive

Investing time and resources while turning negative into positive work using humanitarian work and others' welfare has always been a gigantic part of Morph Network's company culture. Not long ago, we organized a fundraising action through an online Counter-Strike tournament. Turning negative into positive with the event Make it Count{er} was…
Tatjana Zotovic
November 2, 2020

 

 

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