We create and manage sales teams and support teams of fully dedicated, native-speaking, fiercely motivated people.
We do it because we love it, and we do it so you don’t have to. Just like these guys:
We recruit, train, and manage closers who aim way past the goal line and love to prove themselves. This competitive approach creates a perpetual booking machine for all of our clients.
Genuine care for your clients is a must, and with the right foundation it’s fairly simple to achieve. But it takes precious time and lots of effort. You could do it, of course... Or you could let us handle it.
Unresolved tickets and an unscaled e-commerce customer service team can put your company at risk. Send those tickets our way and let us solve your clients' problems.
A fast-growing community is a dream for every game developer, but if you don’t find time to support your end users properly, you’re in trouble. Outsourcing is the META.
Work with a strategic partner,
Not with a call center.
Do you know why call centres with massive, shifting teams have a bad rap?
Cause they deserve it. They’re terrible. That’s what happens
when a single agent represents multiple companies.
You might be struggling with dynamic upscaling and downscaling exactly because of it. We can help. Fast.
We take care of recruitment, management, salaries, administration, paperwork, infrastructure - all of it, so you can work toward you goals without worry.
Because our time to hire is 2-5 weeks.
Recruitment is stressful and costly.
You might be struggling with dynamic upscaling and downscaling exactly because of it. We can help. Fast.
We take care of recruitment, management, salaries, administration, paperwork, infrastructure - all of it, so you can work toward you goals without worry.
Because we’re not drones, we’re thinkers.
We’re not here for the 9-5.
We’re here to give you an edge.
No missed calls and reduced overhead is what you get by outsourcing anywhere.
What you rarely get is critical thinkers:
An outsourced team that drives improvement,
not just maintenance. That’s what we’re here for.
Because we’re not drones, we’re thinkers.
We’re not here for the 9-5.
We’re here to give you an edge.
No missed calls and reduced overhead is what you get by outsourcing anywhere.
What you rarely get is critical thinkers:
An outsourced team that drives improvement,
not just maintenance. That’s what we’re here for.
Because each agent works for a single client.
If you’re already outsourcing, and you’re not quite happy with the results, you might be sharing your agents with multiple other companies. Perhaps even a competitor!
How nuts is that?! Would you be okay with your employees having overlapping full-time jobs?
Neither are we. We create teams that are invested in working for one company, toward one goal - Yours.
Because each agent works for a single client.
If you’re already outsourcing, and you’re not quite happy with the results, you might be sharing your agents with multiple other companies. Perhaps even a competitor!
How nuts is that?! Would you be okay with your employees having overlapping full-time jobs?
Neither are we. We create teams that are invested in working for one company, toward one goal - Yours.
Because you’ll save between 30% and 50%
Yes. Up to 50%, and at least 30%.
There are cheaper offers out there, but overhead savings aren’t our focus, they’re just an added perk.
We value long term commitments, razor sharp focus, and the results that follow.
Because you’ll save between 30% and 50%
Yes. Up to 50%, and at least 30%.
There are cheaper offers out there, but overhead savings aren’t our focus, they’re just an added perk.
We value long term commitments, razor sharp focus, and the results that follow.
...and because all of our clients said so!
White-Glove moving services require impeccable support and a professional relationship with clients. This is exactly what we got with Morph. Aside from amazing reviews and satisfied customers, our operational costs are down by nearly 25%. They have since continued to perfect our processes and have made themselves an integral and irreplaceable part of our company.
Alexander Ravich
Chief Executive Officer
Global Sales Force
Our fast-growing franchise concept needed some expert help to build up a solid brand, online presence, and a customer-appealing website. We found our professional development team in Morph Networks, and so our journey began. The sales and revenue are booming, and our little fast-food concept is becoming far more than that. With a superbly skilled team, the top results never stop coming.
Jonáš Basel
Director
Waf Waf
Dealing with small and large international shipping is a bit of a challenge. However, with the right outsourcing partner, things are bound to work out just as planned. Since we started working with Morph, we managed to boost all relevant metrics, and our profits were skyrocketing. They landed us a hand with sustaining growth and made sure that we skipped all the unnecessary costs – while retaining top-notch quality!
James Love
I Love Moving
Offering superb quality and uniqueness to clients when being dedicated to high-end fashion, beauty, and lifestyle subscription services is a must. And when paired with a professional squad like Morph, successful and firm bonds are bound to be created. Their customer service representatives were spot on – their approach was precisely what we sought: Pleasant and reliable cooperation along with remarkable results. This is what we got so far, and we’ve much more objectives to pursue together!
Nina Hadzi-Antich
Director Of Member Experience
Curateur
Our mission is to change the social paradigm and grant the opportunity to people with disabilities to have a fulfilled and meaningful life. Since Morph has joined our cause, we have made so much progress and taken a turn for a new, more serious endeavourment. Aside from helping us out with web development and design, they have embraced our ideas and participated wholeheartedly. Morph is the partner we needed all along.
Anica Spasov
Chief Executive Officer
Nasa kuca
The moment we realised we needed to make a new website, we decided that Morph was the best option. They seemed competent, open to all of our suggestions and questions, but also full of ideas. It was easy to communicate with them. Since this was the first time that I wrote content for each of our pages, it was important for me to choose a company that would be patient and supportive throughout, and I’ve found exactly that with Morph. The end result is a modern website with increased traffic, and a perfect showcase of our company!
Milica Kuzmanov
Marketing Manager
SEKOPAK
Having a truly devoted team by your side is the ultimate game-changer. And with Morph – that’s what we got. A well-optimized, user-friendly website was the key asset this reliable BPO partner has granted us. Then, they’ve provided fantastic eCommerce services and helped us conquer the market. Needless to say, we’ll keep on working on the next big achievement, and our trusted partner will still be contributing.
Based on the scope of service and the level of expertise, we create flat, all inclusive monthly prices per agent.
Is there an hourly rate option?
We do not provide hourly pricing options. Since all our agents are fully dedicated, their full working hours (40hrs per week) are devoted to servicing a single client - you.
Is there a contractual commitment?
While we do put together a service agreement that outlines the terms and conditions of our working relationship, you are free to cancel the contract at any time, with a 30 day notice, as part of our quality guarantee.
How much can I save by outsourcing?
Depending on the company and the work dynamic, you can save anywhere between 30% and 80% of your overhead. Companies with shared agents tend to be on the cheaper side, while companies which provide dedicated agents, such as morph, are more about quality than maximizing overhead savings. Still, with us, you can expect to save anywhere from 30% to as much as 50%, depending on the role you’re looking to fill.