We build teams that perfectly compliment yours by handling all the things that keep you and your team distracted from driving your core business processes. While you’re looking at the next step in developing your business, we’re making sure the client base you’ve already created is happy and growing.
Every day at Merchant Chimp we experience possibly the best customer service of all time. From Luke and Michelle’s management staff creating tools and documents to help us stay organized for going above and beyond for Merchant Chimps clients to ensure they are completely satisfied. Morph has improved workflow for our staff and is always a pleasure to work with. We continue to be impressed daily by the staff, their professionalism, and dedication to every task.
From a shy start with a team of 4 salesmen to a team of 40 accross our entire company system - salesman to management, we’re now at a point where our team at morph has a say in all of our operational, or otherwise, business decisions. With 90% of our company staff being in Belgrade, it’s only natural.
Morph Networks has been transformative for our business over the last few years. They do more than back office management or outsourcing - they are a true partner that helps tailor fit a human capital strategy for your business. Using them is a no brainer.
Of all calls answered within 2 rings
In closed deals, every year
Calls handled yearly 
Average Agent Experience
Coverage 
Leveraging Outsourcing and Scaling Your Company Successfully
How obtaining outstanding e-commerce customer service became mandatory
High-grade customer service is vital for business success.
Wondering how to lower your costs and to keep the quality of service high?
Defining, maintaining and nurturing your company culture is crucial to sustainable success.
Proper research and planning is key to successfully outsourcing customer care
