Category: Customer Care

What Is E-commerce Customer Service?

Customer Care

How obtaining outstanding e-commerce customer service became mandatory

E-commerce, otherwise known as electronic commerce, refers to the purchasing and selling of different products or services u...

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Oct 12

How to Increase Customer Lifetime Value (CLV)

Customer Care

7 Simple Ways to Improve CLV

Customer Lifetime Value (often referred to as CLV or CLTV) represents a fundamental metric that is used while making significant decisions co...

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Oct 05

Excellent Customer Service as a Competitive Advantage

Customer Care

High-grade customer service is vital for business success.

Customer service represents all intercommunication between the customer and the business that sells its product or services. Nowadays, when automated self-ser...

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Sep 22