Category: Outsourcing

Star Wars and Outsourcing Can Have a Lot in Common!

Outsourcing

Wouldn't Obi-Wan Nail Customer Service Outsourcing?

If the Star Wars franchise has taught us anything, it is that Samuel L. Jackson will always find a way to use bad words and link some of the engravings on ...

May 13
Star Wars and Outsourcing visual

Shire vs. Harad: Tolkien’s Brilliant Lessons on Outsourcing

Outsourcing

Attitude vs. Aptitude - Find Your Match

Did you ever stop to think that your business matters can be closely tied to one of the best books ever written? Any Lord of the Rings fan can testify to s...

Apr 29
shire vs harad

Building and Scaling a Support Team: The Ultimate List of Tricks You Must Learn

Customer Care

Scale a Support Team Painlessly

Every business owner aims toward organic growth. Seeing a firm expanding and moving forward is far more than just gratifying. But it brings multiple challe...

Apr 19
customer-care-service-team