Category: customer support

Customer Success – How Can It Impact Your Business?

Customer Care

The importance of customer success for every business

In a fast paced world in which every company is striving to gain as many satisfied customers as possible, it is simply not enough to rely on good marketing...

Dec 21

AI Support vs. Human Support

Customer Care

Which type of customer support drives the best results for your e-commerce business?

Providing superior customer experience is paramount for every e-commerce business. Electronic commerce nowadays represents a prominent business model that enables individuals and companie...

Nov 09
AI Support vs Human Support

6 Ways to Improve Customer Service

Customer Care

Excellent customer service is inevitable to achieve business success and gradually ensures brand loyalty

Customer service represents a one-on-one interaction between a consumer and a representative. Most profitable companies understand the signif...

Oct 26
Customer Service Agents