Category: customer support

Customer Success – How Can It Impact Your Business?

Customer Care

The importance of customer success for every business

In a fast paced world in which every company is striving to gain as many satisfied customers as possible, it is simply not enough to rely on good marketing...

Dec 21
customer-success

AI Support vs. Human Support

Customer Care

Which type of customer support drives the best results for your e-commerce business?

Providing superior customer experience is paramount for every e-commerce business. Electronic commerce nowadays represents a prominent business model that enables individuals and companie...

Nov 09
AI Support vs Human Support

6 Ways to Improve Customer Service

Customer Care

Excellent customer service is inevitable to achieve business success and gradually ensures brand loyalty

Customer service represents a one-on-one interaction between a consumer and a representative. Most profitable companies understand the signif...

Oct 26
Customer Service Agents