You know that song that goes: CEO, entrepreneur, born in 1964… You know that’s the guy who owns the company we’re about to talk about today. And now you’re going to sing the song for the rest of the day; […]
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Excellent customer service is vital for every business nowadays. It represents all communication and each touchpoint your company has with its current and potential customers. Having a skillful and efficient customer service team strengthens your brand, encourages customer loyalty, and […]
In a fast-paced world in which every company is striving to gain as many satisfied customers as possible, it is simply not enough to rely on good marketing and sales. A drastic increase in the number of companies and start-ups […]
Outsourcing is evolving while always staying a hot topic. Although there are some doubts, concerns, and diverse opinions on the pros and cons of outsourcing, its influence, and popularity are undeniable. Considered a business practice that primarily lowers costs and […]
Customer service involves taking good care of interactions between consumers and representatives. The majority of companies these days recognize the value of outstanding customer service. They are aware that customers often need support throughout the entire process of purchasing a […]
Outsourcing can produce immense advantages for your business, but it also implies several risks and difficulties. Negotiating and managing outsourcing partnerships is often more complicated than it may seem. When looking into your business options, it is paramount to consider […]
In-House VS Outsourcing The most simple definition of eCommerce says that it refers to the purchasing and selling of products or services through the internet. The fulfillment of these actions includes the transfer of finances and data. eCommerce makes products […]
Providing superior customer experience is paramount for every e-commerce business. Electronic commerce nowadays represents a prominent business model that enables individuals and companies to purchase online. Jump starting an e-commerce business begins with choosing an adequate platform, and the next […]
Investing time and resources while turning negative into positive work using humanitarian work and others’ welfare has always been a gigantic part of Morph Network’s company culture. Not long ago, we organized a fundraising action through an online Counter-Strike tournament. […]
Customer service represents a one-on-one interaction between a consumer and a representative. Most profitable companies understand the significance of providing exceptional customer service. Customers require support previously, throughout, and after purchasing a product or service. Polite and comprehensive interaction with […]
The churn rate calculates the number of people leaving an organization over a particularized period. This term can be applied in many contexts, including business, HR, and Information Technology. Churn rate is an essential factor in outsourcing. Now, let’s see […]
