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outsourcing company

Outsourcing

The Future Of Outsourcing

Outsourcing has evolved and became more patterned and regulated. All processes have become more people-driven than price-driven. These alterations have leveled the playing field and ensured that there’s much to look forward to regarding the future of outsourcing. It has, beyond any doubt, transformed the way businesses worldwide operate. And…
Tatjana Zotovic
March 15, 2021
Customer Care

Essential Customer Service Skills for Every Employee [Full List]

Excellent customer service is vital for every business nowadays. It represents all communication and each touchpoint your company has with its current and potential customers. Having a skillful and efficient customer service team strengthens your brand, encourages customer loyalty, and forms firm bonds. This increases customer lifetime value, and ultimately…
Tatjana Zotovic
January 4, 2021
Outsourcing

A Guide to eCommerce Outsourcing

Running an eCommerce business successfully is not an easy task. There are many perspectives and segments to deal with, such as the products you're selling and their quality, excellent service, marketing strategies, brand development, coverage, etc. Planning and executing every duty in-house is often unachievable. eCommerce businesses frequently turn to…
Tatjana Zotovic
December 28, 2020
Outsourcing

Outsourcing Trends for 2021

Outsourcing was initially accepted as a business tactic in the late 1980s and came to be an essential component of business development during the 1990s. Outsourcing represents a widespread business practice of hiring a third-party team or company to perform services traditionally executed in-house. Companies usually undertake this practice as…
Tatjana Zotovic
December 14, 2020
Team Culture

Turning A Negative Into A Positive

Investing time and resources while turning negative into positive work using humanitarian work and others' welfare has always been a gigantic part of Morph Network's company culture. Not long ago, we organized a fundraising action through an online Counter-Strike tournament. Turning negative into positive with the event Make it Count{er} was…
Tatjana Zotovic
November 2, 2020
Customer Care

Great Customer Service as a Competitive Advantage

Customer service represents all intercommunication between the customer and the business that sells its product or services. Nowadays, when automated self-service systems manage a substantial part of customer care, speaking to a human being is crucial to most businesses, positively affecting their interactions with current and potential customers. Providing excellent customer…
Tatjana Zotovic
September 22, 2020
Outsourcing

Outsourcing In The New Normal?

It would be an understatement if we said that the year 2020 has been unkind to the world. The global occurrences caused by the pandemic of COVID19 have changed our daily lives. They have affected every single aspect of society, interactions, communication, and business.   The impact of Corona virus…
Tatjana Zotovic
August 24, 2020
Team Culture

Great Team Culture: Effective Strategy

Everyone who works in a company can understand that a good team culture is crucial for company success. If employees don’t have a similar attitude and behavior, everyone gets affected – the performance, the relationships, and ultimately, the business fails. If you are leading a young company with a team…
Tatjana Zotovic
July 31, 2020
Outsourcing

How to Find The Right Outsourcing Company?

Outsourcing stands for hiring a party outside a company to perform different services. The company's staff usually performs those services in-house. Organizations traditionally pick this business method as the most cost-effective. Still, once they encounter the right outsourcing company, this business practice brings more.  Those keen on historical facts should know that…
Tatjana Zotovic
July 15, 2020
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