Category: customer care

Essential Customer Service Skills for Every Employee [Full List]

Customer Care

11 Key Customer Service Skills

Excellent customer service is vital for every business nowadays. It represents all communication and each tou...

Jan 04
customer-service-skills

6 Ways to Improve Customer Service

Customer Care

Excellent customer service is inevitable to achieve business success and gradually ensures brand loyalty

Customer service represents a one-on-one interaction between a consumer and a representative. Most profitable companies understand the signif...

Oct 26
Customer Service Agents

How to Increase Customer Lifetime Value (CLV)

Customer Care

7 Simple Ways to Improve CLV

Customer Lifetime Value (often referred to as CLV or CLTV) represents a fundamental metric that is used while making significant decisions co...

Oct 05
Customer Lifetime Value