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benefits of outsourcing

Outsourcing

Top Trends in Software Development Outsourcing for 2021

The global economy has changed drastically over the past two years. All businesses, tech and non-tech companies, have started to explore different approaches. And all BPO companies also faced some substantial changes in their ways, and new methods have emerged. Knowing which trends in software development outsourcing will be relevant…
Tatjana Zotovic
July 5, 2021
Outsourcing

Challenges of Outsourcing HR in 2021

Each business has its unique ways of establishing a path toward success. In the past few years, we have witnessed that more and more of them choose outsourcing to move forward and thrive. What’s more, the predictions suggest that collaborations with BPO companies will become even more popular. And surely,…
Tatjana Zotovic
June 7, 2021
Outsourcing

Business Scaling and Growth: The Key Difference

Scaling and growth are two widely used terms in entrepreneurship. They both represent hot topics and stand for desirable business outcomes. However, there is a fundamental difference between scaling and growth. People frequently treat them as synonyms for expansion and prosperity. If a business is getting bigger and making more…
Tatjana Zotovic
January 18, 2021
Outsourcing

A Guide to eCommerce Outsourcing

Running an eCommerce business successfully is not an easy task. There are many perspectives and segments to deal with, such as the products you're selling and their quality, excellent service, marketing strategies, brand development, coverage, etc. Planning and executing every duty in-house is often unachievable. eCommerce businesses frequently turn to…
Tatjana Zotovic
December 28, 2020
Outsourcing

How is Outsourcing Evolving?

Outsourcing is evolving while always staying a hot topic. Although there are some doubts, concerns, and diverse opinions on the pros and cons of outsourcing, its influence, and popularity are undeniable. Considered a business practice that primarily lowers costs and helps organizations scale more successfully, outsourcing established its dominance in…
Tatjana Zotovic
December 7, 2020
Customer Care

8 Reasons to Outsource Customer Service

Customer service involves taking good care of interactions between consumers and representatives. The majority of companies these days recognize the value of outstanding customer service. They are aware that customers often need support throughout the entire process of purchasing a product or service, so they often choose to outsource customer…
Tatjana Zotovic
November 30, 2020
Customer Care

In-House VS Outsourcing

In-House VS Outsourcing The most simple definition of eCommerce says that it refers to the purchasing and selling of products or services through the internet. The fulfillment of these actions includes the transfer of finances and data. eCommerce makes products more accessible. It represents a straightforward sales process, beneficial for…
Tatjana Zotovic
November 16, 2020
Customer Care

6 Ways to Improve Customer Service

Customer service represents a one-on-one interaction between a consumer and a representative. Most profitable companies understand the significance of providing exceptional customer service. Customers require support previously, throughout, and after purchasing a product or service. Polite and comprehensive interaction with a qualified customer service representative ensures the right way to…
Tatjana Zotovic
October 26, 2020
Outsourcing

How Outsourcing Influences the Employee Churn Rate

The churn rate calculates the number of people leaving an organization over a particularized period. This term can be applied in many contexts, including business, HR, and Information Technology. Churn rate is an essential factor in outsourcing. Now, let's see how to leverage outsourcing and lower the employee turnover rate.…
Tatjana Zotovic
October 19, 2020
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